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Alan Eaton Hats With Heart Amore Aspen Eva Gabor Estetica Gabor Next Henry Margu Jacquelyn Jessica Simpson Hair Do Jon Renau Noriko Put-On-Piece Raquel Welch Rene of Paris Revlon TressAllure Turbans Plus Other manufacturers...
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Ordering FAQ's
ORDERING MERCHANDISE FAQ
What if I can’t find a particular item?If you can’t find a product (email us at: sales@cocoswigboutique.com, or call us at 1-888-WIG-4YOU, 1-888-944-4968. We have many items in stock which are not on our site. Is the product in stock?Due to our huge inventory, we may have your item in stock. Items not in stock will be ordered the same day we receive the order, providing it’s ordered on a business day. If the item is on backorder, you will be notified of the expected due date. How should I choose a color?Colors chosen from a computer monitor may be unreliable. If you’re choosing a color for the first time, it would be advisable to purchase a color ring. The color ring not only provides color, but also provides texture and fiber. Each company will provide their own color ring. Certain companies offer several color rings since they provide more than one collection. When you have selected a color, you may send the color ring back and receive full credit for a future purchase. Another option is to send us a small hair sample and we will match it to the closest color. Click Here To view Our Color Rings. How do I place an order?The Coco's Wig Boutique Store purchase process is secure and simple. Just follow these easy steps:
Here you can: Remove items by clicking on “Remove Product” Go back and do more shopping by clicking on “Back” Update the quantity, size or color you’d like to buy making the selections in the boxes provided
When the “Bill To” an “Ship To” addresses are the same, the “Bill To” information must be on file with the issuing bank. When the “Bill To” and “Ship To” addresses are different, both addresses must be on file with the issuing bank. International orders must be paid by money order or wire transfer. Please email us or call us (1-888-944-4968) for details. If you place an international order through our website and choose a payment method other than money order or wire transfer, you will be contacted by one of our sales associates to discuss payment options. Your order will be processed as soon as payment is received. Can I order by phone?Absolutely! Coco's Wig Boutique online ordering system is easy and secure; however we understand that often customers want to speak with a live salesperson. Please call us TOLL FREE at 1 888-WIG-4-YOU, 1-888-944-4968 Monday thru Saturday - 10:00am. – 5:00pm Pacific Standard Time. What method of payment can I use?Visa MasterCard Money Order Wire Transfer (for international orders) Will be taxed on my purchases?All orders within the United States, but outside California are tax-free. Orders shipped to an address in California are charged sales tax, unless you are a business and send us a resale card. To accommodate California customers, we will offer free ground shipping. When will my order be processed?All orders placed on our web site are processed the next business day at the latest. (Note: “processed” does not mean the order is ready to ship out. For more information, see shipping). When will my credit card be charged for an order?Unless your product is on backorder, your credit card will be charged immediately. How do I get a final invoice for a purchase?The invoice will be included along with the items ordered. You will also receive an email record of the purchase. Errors and omissions We have made every effort to ensure the accuracy of the product information on our website. However, we are not responsible for typographical errors or technical inaccuracies.
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